Support Engineer at Nitrous.IO
Mountain View, California, United States
🇺🇸 (Posted Mar 25 2014)
About the company
Nitrous.IO is a cloud application platform that helps you create and configure the infrastructure and services for complex web applications in just seconds.
Position in Mountain View, CA, or Singapore
Nitrous.IO support engineers author platform documentation and provide guidance to users so they can build amazing applications.
We’re looking for technically-inclined individuals with a passion for writing and technical education to engage our rapidly growing base of users.
Interface with users for technical support
Author tutorials, walkthroughs & “how to” videos about platform features
Aggregate & perform analysis on support requests to inform product decisionmaking
Skills & requirements
Great oral and written communication skills
Experience with technical writing
Familiarity with Ruby, Python, Node.js, or Go a plus
A passion for helping and teaching, especially within the technology sphere
Instructions how to apply
see the job website
[ job website
Let them know you found the job via https://www.golangprojects.com
(Companies love to know recruiting strategies that work)