Golang / Go Job: Support Engineer

Support Engineer at Nitrous.IO

Mountain View, California, United States 🇺🇸   (Posted Mar 25 2014)
About the company
Nitrous.IO is a cloud application platform that helps you create and configure the infrastructure and services for complex web applications in just seconds.

Job position
Permanent

Job description
Position in Mountain View, CA, or Singapore

Nitrous.IO support engineers author platform documentation and provide guidance to users so they can build amazing applications.

We’re looking for technically-inclined individuals with a passion for writing and technical education to engage our rapidly growing base of users.

Responsibilities

Interface with users for technical support

Author tutorials, walkthroughs & “how to” videos about platform features

Aggregate & perform analysis on support requests to inform product decisionmaking

Skills & requirements
Great oral and written communication skills

Experience with technical writing

Familiarity with Ruby, Python, Node.js, or Go a plus

A passion for helping and teaching, especially within the technology sphere

Instructions how to apply
see the job website
[ job website ]

Let them know you found the job via https://www.golangprojects.com
(Companies love to know recruiting strategies that work)