Golang / Go Job: Support Engineer

Support Engineer at Nitrous.IO

🇺🇸 United States › California › Mountain View   (Posted Mar 25 2014)

About the company
Nitrous.IO is a cloud application platform that helps you create and configure the infrastructure and services for complex web applications in just seconds.

Job position
Permanent

Job description
Position in Mountain View, CA, or Singapore

Nitrous.IO support engineers author platform documentation and provide guidance to users so they can build amazing applications.

We’re looking for technically-inclined individuals with a passion for writing and technical education to engage our rapidly growing base of users.

Responsibilities

Interface with users for technical support
Author tutorials, walkthroughs & “how to” videos about platform features
Aggregate & perform analysis on support requests to inform product decisionmaking

Skills & requirements
Great oral and written communication skills
Experience with technical writing
Familiarity with Ruby, Python, Node.js, or Go a plus
A passion for helping and teaching, especially within the technology sphere

Apply now!