Golang / Go Job: Staff Software Engineer, Golang

Staff Software Engineer, Golang at Zendesk

🇺🇸 United States › California › San Francisco   (Posted Jun 17 2018)

About the company
The best customer experiences are built with Zendesk. Zendesk’s powerful and flexible customer service and engagement platform scales to meet the needs of any business, from startups and small businesses to growth companies and enterprises. Zendesk serves businesses across a multitude of industries, with more than 125,000 paid customer accounts offering service and support in more than 30 languages. Headquartered in San Francisco, Zendesk operates worldwide with 15 offices in North America, Europe, Asia, Australia, and South America.

Job position
Permanent

Job description
We are building large-scale infrastructure to handle sustained ingestion rates of over 10,000 events/second, store tens of billions of documents in a queryable form, and support ad hoc queries that execute with low latency… intrigued? We are looking for great engineers to be a part of this exciting journey!

Skills & requirements
What you bring to the team:

At least 7+ years of experience in the development and operation of large scale systems, and have seen some of the challenges presented working at a global scale.

You’ve worked in multiple languages, but bring hands-on experience with Golang or a strong desire to learn.

have experience with very high load message processing - Kafka, SQS, Google Pub/Sub or equivalent technologies.

You have a deep understanding of databases -relational as well as NoSQL. You understand how database read and write operations can be scaled, you know what the CAP theorem is, and the tradeoffs between ACID-compliant and eventually-consistent databases.

You have a commitment to quality and reliability; when working on debugging a tricky intermittent issue you won’t give up until the feature behaves as expected, the root cause has been identified and an automated test has been put in place to avoid the issue recurring.

Even better, you share how you tracked the issue down, how we can avoid similar issues in the future and add metrics to track and confirm the issue was resolved in production.

You exhibit a bias to action, avoid analysis paralysis, and understand when to make smart engineering tradeoffs.

You have a commitment to code ownership; you don’t believe in throwing code over the wall and instead believe in taking ownership of design, development, testing, deployment and operational issues.

What you get to do every day:

Write beautifully simple code to build product services and data pipelines that can handle the large scale of our customers, often serving multiple products of Zendesk

Have opportunities to grow and learn new things.

Enjoy what you do everyday!

Apply now!